Social Media Keeps Your Restaurant's Patrons in Touch

I won't argue that going out to eat isn't anyour area gives you the opportunity to toot your
interactive experience. As much as our familyown horn. Reply to Twitter users and offer a
patronizes restaurants, we certainly do our sharespecial to entice them to visit.
of meeting restaurateurs and waiters. Often weOffer coupons through Facebook: Like Twitter,
do search the Internet for local specials andFacebook is accessible on handheld PDAs through
menus to steer us in the right direction forspecialized applications, making it easier to
satisfying cravings, so if you own a cafe, a deli, apromote your business. Set up a fan page for
bistro, or a full-fledged bar and grill, it's time foryour restaurant and encourage patrons to join.
you to get social online.You'll then have a captive audience to whom you
Do you have a website for your restaurant? Ifcan offer dining discounts and free appetizers and
so, great! Having an online placecard wheredesserts. Once word gets out you may find your
patrons can find menus and directions is importantfan base growing.
if you wish maintain high visibility among crowdsUpload video of commercials on YouTube: If you
of hungry Web surfers looking for a good placeadvertise on television, why not post your
to eat. Given the dynamic nature of the business,commercials online? YouTube is the second
however, it may not always be convenient tolargest search engine behind Google, and these
constantly update your site whenever newdays people are turning more to the Internet than
events and specials arise. Supplementing yourtheir sets to watch TV. Create a YouTube page
online presence with active social media profilesfor your restaurant and offer TV ads and even
keeps your patrons informed of changes andshort videos enhancing the dining experience.
encourages an interaction that builds trust amongShow people what they're missing when they
your diners and people discovering your eatery.don't visit.
How can you use social networks to promoteDigg up great reviews: Have you been praised on
your restaurant? You'll find there are manyYelp or TripAdvisor? Definitely you'll want to link
options, all of which can be handled personally orthose reviews from your Web site, but you want
by any Internet savvy staff:people to know what your patrons have to say.
Post daily specials on Twitter: What's the soup duUtilizing social bookmark functions like Digg,
jour? Has the dessert cart changed? You canDelicious and similar sites help give exposure to
keep patrons up to date on menu changes asthe great reviews, and may prompt readers to
they happen with the real-time functionalityresearch you on their own...or even come over
Twitter offers. One good example is a frozenfor lunch!
yogurt bar in Virginia Beach, which informsYour restaurant may be a great place to eat and
followers of daily flavors.socialize, but the more you use social media to let
Also, using Twitter's search function to determinediners know, the better for your business.
if anyone is taking suggestions on places to eat in