| 1. What To Look For In A Hospitality System. | | | | to POS, you can see who sold what, when and at |
| POS Systems specially designed for restaurants | | | | what price. Wireless POS handhelds are like |
| will have features built specifically for that | | | | automated waiter pads. They should incorporate |
| environment. Most POS systems contain many | | | | the same software and design as the main POS |
| good features but may not cater for detailed find | | | | system. Handhelds can help you sell more on the |
| dining menu planning, complex meal orders, | | | | floor, reduce staff costs and boost table turnover. |
| reservations, client retention, integrated home | | | | Bistro or gaming paging systems offer similar cost |
| delivery and so on. Any good restaurant POS | | | | reduction benefits. |
| should be able to cater for these everyday | | | | 5. What About Speed, Reliability & Scalability?. |
| operational needs. | | | | We would always recommend selecting a system |
| 2. Management Information - How Can It Help? | | | | that has been tried and tested widely. Our |
| Owner/managers need tight control over table | | | | Restaurant POS system has been installed in over |
| accounts, cost of goods, cash float and staff. All | | | | 30,000 venues worldwide. This gives us and our |
| of this is required on top of keeping competition | | | | customers the security of knowing that every |
| at bay and managing growing amounts of | | | | feature they may need has already been catered |
| business information. Most POS systems offer | | | | for, tried and thoroughly tested. Smaller systems |
| powerful reporting to connect and manage all | | | | often exclude necessary features, the ability to |
| your activities. Reporting is key to seeing where | | | | be scalable or be bug free. |
| your money is going and can help reduce this | | | | 6. Do All These New Systems Integrate? As your |
| burden of information overload. | | | | business grows any core system needs the ability |
| 3. Meeting The Customer Loyalty Challenge. | | | | to seamlessly integrate with other useful |
| With the growing need for client retention, easy | | | | applications. POS interface to CCTV and handheld |
| use email, sms or mail promotions should be a | | | | ordering systems are popular with many of our |
| key function of any POS system. Loyalty | | | | restaurant clients. Credit check, enhanced staff |
| campaigns do not always needs to be cash based. | | | | time scheduling and remote staff schedule |
| Soft rewards like good table reservations or | | | | retrievals are just a few of the additional POS |
| simply recognising returning customers by name | | | | modules available. |
| have high value. A fully integrated central member | | | | 7. How Should New Technologies Be |
| database should support targeted marketing, | | | | Implemented? A system demo or a customer |
| instant coupons, points schemes, coupons, | | | | site visit can help initial cost and benefit |
| purchase related benefits and more. Systems | | | | evaluations. Ergonomic needs like space for |
| should also be continually updated at no extra | | | | terminals, back office PC location and kitchen |
| charge as new technologies emerge. | | | | communications will drive system configuration. |
| 4. What New Systems Can Help Streamline A | | | | Check the availability of trained tech support, a |
| Business? | | | | common concern in the hospitality industry. |
| CCTV, Paging and wireless handhelds are popular | | | | Systems also need to be simple to learn, to make |
| with our restaurant customers. CCTV can help | | | | new staff instantly effective. Finally, check what |
| you keep an eye on your business from | | | | payments plans may be available to help step |
| anywhere. All you need is an internet connection | | | | change up to newer technologies. |
| to view live or recorded footage. When integrated | | | | |