| HotSync is defined as the method of linking a | | | | Cause |
| computer system and a Palm handheld device to | | | | The above error suggests that the application |
| allow a sophisticated synchronization between the | | | | cannot locate the file correctly to synchronie data |
| two systems. You require a HotSync cable or a | | | | with. The two possible reasons for such behavior |
| wireless connection that could setup a | | | | are: |
| communication between these devices. When you | | | | (1) Your MAPI profile is corrupted. |
| setup Outlook to hotsync with your Palm device, | | | | (2) If your Outlook is not configured to use |
| all PST contents, which include emails, tasks, | | | | Exchange Server, the reason could be that you |
| appointments etc., can be synchronized. Since the | | | | are trying to synchronize with a PST that is |
| operation affects the PST data directly, odds are | | | | corrupt. |
| that the synchronization process may fail if the | | | | Solution |
| file is corrupt. You can repair a corrupted PST | | | | To solve the discussed issue, you should apply |
| using Outlook Inbox Repair Tool (Scanpst.exe). | | | | these methods: |
| But if this doesn't work, such situations create | | | | (1) You should delete and recreate the corrupted |
| unavoidable situations of using a backup. If this | | | | MAPI profile. |
| fails too, you should use a PST Repair application. | | | | (2) For retrieving data from corrupted PST, you |
| To understand such problems, consider a practical | | | | should first run Inbox Repair Tool (Scanpst.exe). |
| instance when you try to synchronize Outlook | | | | The file can be located using Windows Search |
| data with your handheld device. You choose | | | | option while ensuring that the view of hidden files |
| Outlook as the translator and click to synchronize | | | | and folders is enabled. If Scanpst fails to repair, |
| an Outlook item, for example notes, contacts etc. | | | | consider the latest backup to restore. |
| The operation may fail with the below error on | | | | At times, when you don't have an updated or |
| the screen: | | | | clean backup, Microsoft Outlook Recovery tools |
| “The file or database name associated with | | | | can work as infalible solutions for repairing the |
| MS Outlook is missing, invalid, or points to a file of | | | | corrupted PST. PST Repair products have |
| zero length. Use the browse button to locate the | | | | interactive interface, easy installation procedure |
| file or database” | | | | and powerful scanning strategies to repair a |
| The error occurs even when Outlook data file is | | | | damaged Outlook file. |
| correctly configured. | | | | |