| For Field Service organizations, the productivity | | | | day-to-day |
| rate of mobile workers directly impacts the | | | | A common solution for field sales includes |
| bottom line as equipment downtime, repeat | | | | Motorola handheld computers, Datamax-O'Neil |
| service calls and lack of inventory availability can | | | | portable printers, and productivity-enhancing |
| reduce revenue and put business productivity at a | | | | application software, plus wireless wide area |
| competitive disadvantage. Organizations have | | | | networks (WANs). This bundle gives mobile sales |
| begun to use devices like the Motorola Symbol | | | | teams access to timely pre-sales advice, |
| MC75 mobile computer to provide its workforce | | | | promotion management and reliable order-delivery |
| with real time access to business information. This | | | | data so they can stay on top of customer |
| allows sales, service and maintenance workers to | | | | requirements. By capturing, moving and managing |
| rapidly reduce downtime and take advantage of | | | | data across the enterprise, field sales personnel |
| every revenue-generating opportunity. With the | | | | gain valuable insight into customers' needs, while |
| Motorola MC75 handheld computer, workers can | | | | increasing accountability and the potential for more |
| respond to and solve problems quickly, helping | | | | rapidly closed deals. Account managers can |
| prevent costly shutdowns. They can use these | | | | accurately quote and print the exact figures |
| handheld mobile computers to streamline order | | | | needed to close deals at client sites. They can |
| entry to better satisfy customers on-site and | | | | price and sell complex products or access new |
| achieve rapid fulfillment. And, they can save time | | | | promotions on the fly with accurate information, |
| and money by eliminating unnecessary paperwork. | | | | helping to solidify trust and encourage repeat |
| With the ability to access information quicker, | | | | business. Armed with in-depth sales information, |
| mobile workers can focus on what's | | | | sales teams can spend more time selling instead |
| important…their customer. | | | | of searching for answers. |
| Top Field Sales and Service Issues | | | | Some of the key features of the Motorola MC75 |
| • Lack of real-time control over field personnel | | | | handheld mobile computer include an integrated |
| and parts | | | | barcode scanner or imager for 1D and 2D |
| • Parts not at the right place, at the right time | | | | barcode scanning, voice and data capability, GPS, |
| • Wrong personnel assigned to service calls | | | | camera wireless LAN and Bluetooth. |
| • Delay in response to customer requirements | | | | For additional information on the Motorola MC75 |
| in the field | | | | mobile computer, visit my recommended website |
| • Little or no accuracy on timely data | | | | at or contact a Barcode specialist at |
| • Inability to manage business costs on a | | | | (714)922-1140. |