| There's a lot of hype at the moment about push | | | | they appear to be gearing up to enter the |
| email technology. New cell phone handsets are | | | | market. In his blog, Microsoft senior technology |
| beginning to support the technology and it seems | | | | specialist, Harold Wong has reported that the |
| to be getting its head into other areas of the | | | | company is getting ready to release its |
| market too. This could be the next big thing in the | | | | 'Community Technology Preview' build of |
| telecommunications industry and the speculation is | | | | Exchange Server 2003, Service pack 2. And this |
| heating up about who are going to be the major | | | | is not the only step the giant is taking. In June |
| players involved. | | | | 2005, Intellisync announced a new service that |
| Right now there are at least five major operators | | | | would allow subscribers to receive push email on |
| in this market and surely this will be reduced in | | | | Windows Mobile, Palm OS and Symbian devices. |
| the near future. Most experts say that there are | | | | While, of the current estimated 4 million push |
| simply too many of them fighting over the same | | | | email subscribers, most seem to be using RIM |
| space. | | | | Blackberry devices, this assault will be difficult to |
| Right now both Visto and Seven have been keen | | | | bare much longer. |
| to show their commitment to this technology. | | | | On the technical side, there are two basic |
| These are following the lead set by Canadian firm | | | | technologies that can provide push email solutions: |
| RIM (Research In Motion) who brought the | | | | * one technology is true push; |
| technology into the spotlight with their Blackberry | | | | * the other has a push effect using |
| device. While so far they have been concentrating | | | | synchronization. |
| on supplying hardware, they have stated that | | | | While the user will not notice a significant |
| they will be moving into the supply of software | | | | difference when they log in to check their mail, |
| instead in the near future. | | | | the costs vary to a considerable extent with true |
| The wave of consolidations has already begun. | | | | push technologies offering a far cheaper monthly |
| British vendor Comtag was acquired by Smartner | | | | cost to the user. While Intellisync is currently using |
| who in turn was acquired by Seven; moving in | | | | a SyncML or synchronization technology to serve |
| parallel with this, Visto acquired Psion Software. It | | | | its customers, RIM and Microsoft are using their |
| looks like the heat is turning up in the race to | | | | own proprietary systems. The system that has |
| capture this market. Both Visto and Seven show | | | | found favour both with Vodafone, the world's |
| no sign of flagging as they continue to increase | | | | largest network operator, and Rogers, the first |
| the number of operators they can lay claim to, as | | | | operator to deploy Blackberry devices is the |
| well as increasing the number of handsets and | | | | solution that Visto opted for also. This is best |
| other supported devices they are marketing. | | | | described as a Proprietary + RTP/RTSP system |
| Seven has also added a useful security feature | | | | and Visto calls it ConstantSync. It effectively |
| which allows you to send a special message to | | | | relies on a real time streaming protocol to deliver |
| your device which will delete all the messages it | | | | email over mobile networks. |
| currently has stored. This could be lifesaving if you | | | | Whatever the technicalities behind the networks, |
| left your handset in a public place. | | | | there is a lot to play for in this emerging market |
| Good Technology was somewhat shielded in its | | | | and we'll have to wait and see whose technology |
| area by supporting Palm and Windows devices but | | | | and handheld devices carry the most favour with |
| now there is the new Windows Mobile based | | | | customers. All have relative advantages and |
| Treos to contend with. | | | | disadvantages both in terms of technology and |
| So what is Microsoft's reaction to all of this? Well, | | | | market strategy and it all really is still to play for. |